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Home Products Akuvox E21V Emergency Call Station
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Akuvox E21V Vandal-Resistant SIP Call Station with Video

The Akuvox E21V is an outdoor-rated, SIP-compliant hands-free Voice over IP emergency call station designed for parking facilities, college campuses, medical centers, and industrial parks. Built from 316-grade stainless steel with IK10 vandal resistance, it combines 2MP auto-lighting camera (116-degree wide-angle), IR night vision, SIP 2-way audio, motion detection, and 2 relay outputs for door control. Weatherproof to IP65, powered by PoE or 12-24V DC.
IP65/IK10 Protected SIP Compatible
$635.00 RRP SKU: E21V · In Stock · Outdoor Emergency Station
Outdoor Station
2MP Auto-Lighting Camera 116-degree wide-angle viewing (H: 116, V: 60) with automatic IR LED illumination for day/night monitoring.
316 Stainless Steel IK10 Vandal-resistant solid body construction rated IK10 impact protection for outdoor public spaces.
SIP 2-Way Audio Full-duplex Voice over IP integration with any SIP PBX or unified communications system with echo cancellation.
2 Relay Outputs + Inputs Dual relay outputs for door control and dual inputs for alarm integration with individual DTMF tone control.
Outdoor emergency installations in Melbourne: Sipko Security provides professional installation and configuration of Akuvox E21V call stations for parking facilities, campuses, and industrial parks. Get a free quote today.

Technical Specifications

Product Details
Camera
2MP with auto lighting & IR LEDs
Viewing Angle
116H x 60V (wide-angle)
Protection
IP65 · IK10 vandal resistant
Power Supply
PoE (802.3af) or 12-24V DC
Protocol
SIP v1 (RFC2543) & SIP v2 (RFC3261)
Relays & Inputs
2 relay outputs + 2 inputs
Material
316-grade stainless steel
Installation
Flush-mount, outdoor rated

Core Features

Detailed Breakdown
Wide-Angle HD Video: 2MP 1/2.8″ CMOS sensor with 116-degree (H) x 60-degree (V) viewing angle captures wide outdoor scenes for situational awareness.
Auto-Lighting with IR LEDs: High-intensity infrared LEDs with automatic light sensor enable clear night vision and low-light operation from 0.1 LUX minimum illumination.
2-Way SIP Audio with Echo Cancellation: Full-duplex voice communication over IP networks integrates seamlessly with SIP PBX systems, unified communications platforms, and compatible door panels.
Motion Detection & Monitoring: Built-in motion sensors trigger alerts and camera activation, ideal for unmanned outdoor monitoring of parking lots and industrial areas.
DTMF-Controlled Door Relays: Two relay outputs individually controlled via DTMF tones for automatic door locking/unlocking and entrance control without manual intervention.
Vandal-Resistant IP65/IK10 Housing: 316-grade stainless steel construction rated IK10 and IP65 protects against vandalism, impact, dust, and weathering in harsh outdoor environments.
Multi-Protocol Support: Complies with SIP standards, ONVIF video streaming, H.264 video codec, and Linux OS for flexible third-party integration.
Flexible Power Options: Supports PoE (IEEE 802.3af) for single-cable installation or separate 12-24V DC power supply for areas lacking network infrastructure.

Complete Technical Specifications

Data Table
Specification Details
Model E21V-V4.0
Body Material 316-grade stainless steel
Mechanical Buttons 1 call button, 1 reset button (onboard)
Camera Type 1/2.8″ CMOS sensor, 2MP
Video Resolution Up to 1920×1080 (1080p at 30fps)
Viewing Angle 116 degrees (H) / 60 degrees (V)
Video Codecs H.264, MPEG-4, MJPEG
Night Vision IR LEDs with automatic light sensor, 0.1 LUX minimum illumination
White Balance Automatic
Motion Detection Yes, built-in sensor
Audio Codecs (Narrowband) G.711a, G.711μ
Audio Codecs (Wideband) G.722
DTMF Support In-band, out-of-band (RFC2833), SIP Info
Echo Cancellation Yes
Voice Activation Detection Yes
Comfort Noise Generator Yes
SIP Protocols SIP v1 (RFC2543), SIP v2 (RFC3261)
Network Protocols IPv4, HTTP, HTTPS, FTP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, DHCP, ARP
Ethernet Port RJ45, 10/100Mbps adaptive
Power Supply PoE (IEEE 802.3af), 12-24V DC optional
Relay Outputs 2, individually controlled by DTMF
Alarm Inputs 2 input relays
Audio I/O 1 microphone, 1 speaker, audio line out support
Light Sensor Yes, for automatic IR activation
Installation Type Flush-mounted
Dimensions 210 x 120 x 45.6mm (H x W x D)
IP Rating IP65 (weatherproof, dust-proof)
IK Rating IK10 (vandal resistant)
Operating Temperature -20°C to +55°C
Storage Temperature -40°C to +70°C
Operating Humidity 10% to 90% (non-condensing)
Auto-Provisioning Yes
Web Management Yes, web-based portal
Configuration Backup/Restore Yes
Entry Log Export Yes
Firmware Upgrade Yes, via web portal
System Logs Yes, including door access logs

Frequently Asked Questions

Q&A
The E21V is ideal for outdoor public spaces including parking facilities, college campuses, medical centers, industrial parks, subways, airports, and any environment requiring hands-free emergency communication with video verification. Its IK10 vandal-resistant body and IP65 weatherproofing make it suitable for exposed, high-traffic outdoor locations.
Yes. The E21V complies with SIP standards (RFC2543 and RFC3261), allowing seamless integration with any SIP-compatible PBX system, IP phones, softphones, and unified communications platforms. It also supports ONVIF for video integration with NVRs and video management systems.
The two relay outputs can control door locking mechanisms, gate openers, and alarm systems. They are individually controlled via DTMF tones (keypad commands), allowing remote callers or the PBX system to trigger access control without manual intervention. The dual inputs accommodate alarm sensors or door status monitoring.
The E21V features high-intensity infrared (IR) LEDs that automatically activate in low-light or dark conditions via an onboard light sensor. This enables clear night vision and 24/7 monitoring from 0.1 LUX minimum illumination without requiring external lighting. The auto mode switches between visible and IR imaging seamlessly.
Yes, the E21V is fully compatible with IEEE 802.3af PoE (Power over Ethernet), which provides sufficient power for normal operation including video streaming and audio calls. Alternatively, if PoE is unavailable, connect a 12-24V DC power supply directly to the device for standalone operation.
The E21V supports multiple video resolutions (CIF, VGA, 4CIF, 720p, 1080p) with H.264, MPEG-4, and MJPEG compression codecs. Maximum output is 1920×1080 at 30 frames per second. This flexibility allows optimization for network bandwidth and NVR compatibility.
The E21V uses flush-mount installation, designed to sit flush with a wall or column surface. It requires a small recessed mounting cavity (210 x 120mm). Professional installation ensures proper weathersealing and alignment. In Melbourne, Sipko Security provides full installation, configuration, and integration support.
Yes. The E21V is rated IP65 (dust-tight, protected against low-pressure water jets) and IK10 (vandal resistant to mechanical impact). It operates reliably in temperatures from -20°C to +55°C with humidity up to 90%, making it suitable for harsh outdoor environments across all Australian climates.

Ready to Deploy E21V Emergency Call Stations?

Contact Sipko Security to request a quote, explore installation options, or discuss system integration with your existing SIP PBX infrastructure. We provide complete design, installation, and ongoing support for Akuvox emergency communication systems across Melbourne and regional Victoria.