Terms of Use

1. About these Terms

This website is operated by SIPKO SECURITY PTY LTD (ABN 23 695 604 801, ACN 695 604 801), referred to in these Terms of Use as “SIPKO Security”, “we”, “us” or “our”.

By accessing or using https://sipkosecurity.com/, you agree to use the website in accordance with these Terms of Use and applicable law.

2. Using this website

You may use this website to learn about SIPKO Security, review products and services, request information, submit enquiries, obtain or request quotations, and access other features made available on the website.

You must use the website lawfully and in a way that does not interfere with its operation, security or use by other people.

3. Website information

We aim to keep website information accurate and useful, but product specifications, manufacturer features, availability, compatibility and service details may change. The information on this website is general unless it is expressly incorporated into a quotation, order confirmation or other agreed document.

Security outcomes depend on the property, equipment, configuration, network conditions, maintenance, user practices and other circumstances. Website content is not a guarantee that any particular system will prevent intrusion, theft, damage, fire, loss or another security incident.

Where a site-specific assessment is reasonably required, general website information should not be treated as a substitute for that assessment.

4. Forms, enquiries and submitted information

When you submit a form, request a quote, send a message or provide information through the website, you are responsible for ensuring that the information you provide is reasonably accurate and that you are authorised to provide it.

Submitting an enquiry does not by itself create a contract, confirm an appointment or guarantee that a requested product, service or time is available. We may contact you to clarify requirements before confirming any work.

5. Quotes, orders, bookings and services

Transactions with SIPKO Security may be subject to additional terms shown in a quotation, invoice, checkout, order confirmation, monitoring agreement, scope of works or other transaction-specific document.

Our general purchase and service terms are available at https://sipkosecurity.com/terms-and-conditions/.

6. Prohibited use

You must not knowingly use the website to:

• break applicable law or encourage unlawful conduct;
• attempt to gain unauthorised access to the website, accounts, systems, servers or networks;
• introduce malware, malicious code, automated attacks or other harmful material;
• scrape, overload, disrupt or interfere with the normal operation or security of the website;
• impersonate another person or submit information you are not authorised to provide; or
• use website content in a way that infringes intellectual property or other legal rights.

7. Intellectual property

Unless otherwise stated, website text, SIPKO Security branding, original graphics, layouts and other material created or owned by SIPKO Security are protected by applicable intellectual property laws.

You may view and use website content for your own lawful personal or business evaluation of SIPKO Security products and services. You may not reproduce, republish, sell, licence or commercially exploit our original content without permission unless the law permits that use.

Third-party product names, logos, images and trademarks remain the property of their respective owners.

8. Third-party services and links

The website may link to or rely on third-party services, including manufacturer websites and apps, mapping or analytics services, payment providers, communication services and other external platforms.

Third-party services are controlled by their respective providers and may have their own terms, privacy policies, availability and security practices. A link does not mean that SIPKO Security controls the linked service.

9. Privacy and personal information

Information about how SIPKO Security handles personal information collected through the website is available in our Privacy Policy.

10. Website availability and security

We take reasonable steps to maintain the website, but we do not promise uninterrupted or error-free access. Access may be affected by maintenance, hosting, internet, telecommunications, software, third-party services, cyber incidents or circumstances outside our reasonable control.

You are responsible for using appropriate security measures on your own device, browser, network and accounts when accessing the website.

11. Legal rights and liability

Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including rights that may apply under the Australian Consumer Law.

To the extent permitted by law, SIPKO Security is not responsible for loss caused solely by reliance on general website information where the information has been superseded, a manufacturer has changed a specification, or a site-specific assessment would reasonably be required.

Information about Australian consumer rights and guarantees is available from the Australian Competition and Consumer Commission at https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees.

12. Changes to these Terms and governing law

We may update these Terms of Use when the website, our practices or applicable requirements change. The current version will be published at https://sipkosecurity.com/terms-of-use/ with its update date.

These Terms of Use are governed by the laws applicable in Victoria, Australia, together with applicable Commonwealth law. This does not remove any mandatory right or jurisdiction that cannot lawfully be excluded.

13. Contact SIPKO Security

Contact us if you have a question about this website or these Terms of Use.