Ajax Monitoring with Video Verification in Melbourne
Ajax professional monitoring in Melbourne starts from $49/month including GST. SIPKO Security installs, commissions and integrates compatible Ajax systems, while 24/7 professional monitoring is delivered through Australian monitoring partner Intelligent Monitoring Solutions (IMS).
Configured alarm signals are received by the professional monitoring centre and handled according to the response instructions agreed for the property.
Compatible MotionCam detectors and Ajax video equipment can provide additional visual context for configured alarm events.
Authorised Ajax users keep app access and notifications while nominated contacts can be included in the agreed monitoring response process.
Professional Ajax Monitoring Plans
Choose alarm monitoring, MotionCam photo verification or video verification for a compatible Ajax system.
24/7 Alarm Monitoring
SIM included
Requires a compatible Ajax hub and available cellular coverage.
Professional round-the-clock monitoring through SIPKO Security’s Australian monitoring partner, IMS. Operators receive configured alarm events and can assess detector activity before following the agreed response instructions. A 4G backup SIM is included, providing an additional cellular communication path where the compatible Ajax hub and mobile coverage support it.
Request Monitoring SetupPhoto-Verified Monitoring
SIM included
Requires compatible Ajax MotionCam equipment.
Everything in Alarm Monitoring, plus MotionCam photo verification. When a compatible detector triggers, event images can be sent to the monitoring centre, helping operators assess the cause of an alarm and distinguish likely genuine events from false or nuisance triggers before following the agreed response procedure.
Request Monitoring SetupVideo-Verified Monitoring
up to 8 cameras
Requires compatible camera equipment and monitoring configuration.
For compatible camera systems and configured monitoring events, IMS operators can use live video to assess what is happening on site before following the response procedure agreed for the property. The plan supports monitoring configurations with up to 8 cameras.
Request Monitoring SetupAll prices include GST · Month-to-month · No lock-in
Operator actions follow the agreed response instructions for the property. Police, emergency-service or guard attendance is not automatically included unless specifically arranged.
Professional monitoring is delivered through SIPKO Security’s Australian monitoring partner, Intelligent Monitoring Solutions (IMS). IMS operates professional Australian monitoring infrastructure, including A1/R1A-graded monitoring centres. See IMS Ajax monitoring information .
SIPKO Security
- system design
- installation
- commissioning
- customer setup
- monitoring integration
- ongoing technical service
IMS
- professional monitoring centre
- operator monitoring
- alarm verification workflow
- photo/video verification workflow where configured
What Happens When a MotionCam Detector Is Triggered?
Compatible MotionCam detectors can attach event images to an intrusion alarm, giving authorised users and monitoring operators additional context before the agreed response procedure is followed.
The Detector Activates
A compatible MotionCam detector identifies movement while the protected area is armed and captures event images according to its model and settings.
The Hub Sends the Alarm
The Ajax hub sends the alarm and available photo-verification data through the configured communication channels.
The Event Is Reviewed
Where photo verification is included, the operator can review available event images together with the detector name, event type and instructions for the site.
The Response Instructions Are Followed
The operator follows the agreed contact and escalation instructions for the property.
What SIPKO Configures Before Monitoring Is Connected
SIPKO prepares the Ajax system so alarm events, device locations, users and monitoring instructions can be understood and tested before activation.
Hub and Communication Check
The hub model, available network paths, cellular communication and backup battery condition are checked before connection.
Zone and Device Names
Detectors are assigned clear location names so alarm events are easier to interpret.
App Users and Permissions
Owners, managers, family members or staff receive access appropriate to their role.
Verification Setup
Compatible MotionCam and camera devices are configured for the areas and events where visual verification is required.
Contact and Escalation Order
Nominated contacts and site-specific instructions are recorded according to the selected monitoring service.
Connection and Event Testing
Alarm communication, app notifications and configured verification features are checked before handover.
Need a New Ajax System Before Monitoring?
Monitoring plans do not include Ajax equipment or installation. If you need a new alarm, replacement system or hardware package, use the installation service or Ajax Package Builder.
Monitoring and Event Documentation
Where available, Ajax event history, MotionCam images and monitoring records can provide additional documentation about an alarm event.
- MotionCam images can add visual context to supported intrusion events.
- Authorised users can review available Ajax events in the app.
- IMS may maintain separate monitoring and contact records under its applicable retention policies.
- Monitoring does not automatically create an insurance discount or guarantee claim approval.
Can Your Existing Alarm Be Connected to Monitoring?
Some existing systems can remain in service after repair or a communicator upgrade. Compatibility depends on the installed panel, communication hardware and monitoring requirements.
Request Ajax Monitoring Setup
SIPKO can assess an existing Ajax system or design a new installation and prepare it for the appropriate professional monitoring plan.
Ajax Systems Installed by SIPKO Security
Examples of Ajax alarm and security work completed for Melbourne properties.
Frequently Asked Questions
Discuss Your Monitoring Requirements
Tell us whether you have an existing Ajax system, need a new installation or require monitoring for another alarm brand.