Intelligent Senior Protection with AJAX & SilverShield Kits
Professional Wireless Security for Older Australians. At Sipko Security, we deliver high-grade wireless security solutions tailored for older Australians and their families. Every system is engineered for real-world reliability and ease of use, giving peace of mind to both seniors and loved ones across Melbourne and surrounding suburbs. Our AJAX & SilverShield Elder Kits merge modern smart technology with intuitive simplicity, empowering seniors to stay independent—while ensuring help is always just a touch away in any emergency.
Tailored Installation & Support
Each kit is expertly installed and configured by our certified local team, including full training on the AJAX mobile app.
Simple or Plus System
You can select the Simple or Plus system to match your specific monitoring needs and daily routine.
Seamless Wireless Connectivity
Both kits provide seamless wireless connectivity, rapid emergency alerting, and user-friendly controls.
Built for Daily Life
Engineered to fit effortlessly into any daily routine, keeping seniors independent with help always within reach.
Get Your Elder Kit Quote
Call +61 406 432 691 or complete the form and we will contact you.
What is SilverShield — and Why Does It Exist?
SilverShield is a purpose-built elder security program developed specifically for older Australians and their families. It is not a generic home alarm with a different name — it is a carefully considered system designed around the real-world needs, limitations, and daily routines of seniors.
Standard home alarms are built for homeowners who are present, mobile, and technically capable. SilverShield starts from a different question: what does security look like for someone who may live alone, have reduced mobility, and whose family lives elsewhere?
- No keypads to remember. The senior never needs to arm or disarm anything.
- Family-first alerts. Notifications go directly to loved ones, not just a monitoring centre.
- Done for you. Installed, configured, and trained by our team — zero technical burden.
- Beyond intrusion. Covers fire, CO, environmental health, and emergency response.
Designed Around Dignity
SilverShield is built so seniors never feel monitored or restricted. The system works silently in the background — only surfacing when it genuinely matters.
Connecting Families Across Distance
Adult children living interstate or overseas can stay genuinely connected to their parent’s safety — not through constant calls, but through quiet, real-time awareness via the AJAX app.
Professional Grade, Senior Friendly
The underlying AJAX technology is the same professional-grade system used in commercial and high-security installations — but configured and simplified specifically for elder use.
Independence, Not Dependence
The goal is to extend a senior’s ability to live independently at home — with the confidence that help is always available if needed, without compromising their autonomy.
SilverShield vs a Standard Home Alarm
Why a generic alarm system is not designed for seniors — and what SilverShield does differently.
Entry-Level Protection with Emergency Response
The Elder Kit Simple is a streamlined home security solution designed specifically for seniors who require essential protection without technical complexity. It ensures fast emergency response, continuous environmental monitoring, and seamless remote access through the AJAX mobile app.
The system is professionally installed and configured by our team, with on-site training included to guarantee ease of use and confidence in everyday operation.
This kit is ideal for:- ✓ Seniors living independently at home
- ✓ Families who want quick emergency alerts for elderly loved ones
- ✓ Those seeking a professionally installed, easy-to-use system with zero maintenance
Full-Featured Senior Protection with Environmental Monitoring
The Elder Kit Plus builds on everything in the Simple kit and adds two powerful components — the LifeQuality Sensor and the Motion Protect Camera PHOD — giving families complete visibility over both security and the home environment.
Professionally installed and configured by our Melbourne team, with full AJAX app setup and on-site training included. The ideal choice for seniors living alone or families who want the highest level of remote awareness.
Everything in Simple, plus what you gain:Hub 2 Plus
Fire Protect 2 Jeweller
Duress Button
Installation & App Setup
LifeQuality Sensor
Motion Protect Camera PHOD
Premium Protection — 5 Components Included
Everything in the Simple kit, plus environmental monitoring and visual verification.
Motion detected — photo captured
Tap to view image in AJAX app
Motion Protect Camera PHOD — Visual Verification for Families
The Motion Protect Camera PHOD adds a critical layer of visual awareness to the Plus kit. When motion is detected, the camera instantly captures a photo and sends it directly to the family’s AJAX app — so you can see exactly what triggered the alert before deciding how to respond.
PHOD stands for Photo on Demand. Rather than streaming continuous video, the camera captures a high-quality still image at the moment of detection and delivers it instantly to all connected family members via the AJAX app — no subscription, no delay.
Confirm your loved one is okay
When an alert fires, families can view the captured photo to confirm the senior is safe before escalating to emergency services — reducing unnecessary panic.
Verify alerts are genuine
Distinguish between a real emergency and a pet, a shadow, or a carer visiting — improving response accuracy and avoiding unnecessary call-outs.
Evidence if needed
In the event of an intrusion or incident, the captured image provides a timestamped visual record that can be shared with emergency services or insurers.
Product Comparison: Elder Kit Simple vs. Elder Kit Plus
Not sure which elder security kit suits your needs? Use the comparison table below to easily see the difference between our two core packages. Both include professional installation, full setup, and on-site training.
| Component | Elder Kit Simple | Elder Kit Plus |
|---|---|---|
| Price | POA | POA |
| Available Colors | White / Black | White / Black |
| Installation & App Setup | Included | Included |
| Hub 2 Plus | Included | Included |
| Fire Protect 2 Jeweller SB | Included | Included |
| Duress Button | Included | Included |
| LifeQuality Sensor | Included | |
| Motion Protect Camera PHOD | Included |
Real-time Emergency Alerts: Duress Button for Seniors
Each Elder Kit comes with a wearable duress button that instantly notifies family or caregivers via the AJAX app in case of emergencies like falls, illness, or distress. The button is lightweight, waterproof, and designed for easy use with a single press — no screens or setup needed.
It provides reliable, immediate alerts through Wi-Fi or dual SIM, ensuring rapid response when it matters most. Multiple contacts can be notified simultaneously for peace of mind.
One-touch emergency alerts via AJAX app
Works even without Wi-Fi (dual SIM backup)
Wearable as pendant, wristband, or clip
Notifies multiple contacts at once
What Happens When the Duress Button is Pressed
From the moment a senior presses the button, a precise sequence of events unfolds automatically — no phone calls needed, no steps to remember.
A single press of the wearable duress button — worn as a pendant, wristband, or clip — sends an encrypted wireless signal directly to the AJAX Hub 2 Plus. No PIN, no screen, no steps. One press is all it takes.
The Hub 2 Plus receives the encrypted alert and immediately processes it. The hub uses its active connection — Wi-Fi, Ethernet, or dual SIM — to relay the emergency event outward. If one path is unavailable, it automatically switches to the next.
Every family member or carer registered in the AJAX app receives an instant push notification on their phone — regardless of where they are in the world. The notification clearly identifies the alert type and the senior’s location.
There is no single point of contact. All registered users receive the alert simultaneously — a daughter in Sydney, a son locally, a neighbour, or a carer. Anyone who can respond will know immediately, without needing to call each other first.
With the alert received, family members can call the senior directly, dispatch a nearby contact, or call emergency services. If the Plus kit is installed, they can also view a PHOD camera image to assess the situation before escalating.
For families who want an additional safety net, a 24/7 professional monitoring centre can be added as an optional service. If no family member responds within a set timeframe, the monitoring centre takes over and coordinates emergency response on your behalf.
Why Choose Sipko Security for Elderly Protection in Melbourne
Sipko Security is Melbourne’s trusted provider of wireless security systems, offering specialized solutions tailored to the safety and independence of seniors. Our team delivers full-service installation, personalized training, and ongoing support — ensuring that both seniors and their families feel confident, connected, and protected.
Whether you’re in Brighton, Glen Iris, or surrounding suburbs, Sipko Security provides professional care, advanced technology, and a local commitment you can rely on.
What sets us apart:- Expert installation and app setup across Melbourne
- Intuitive design — easy to use for seniors and families
- Dual SIM, Wi-Fi & Ethernet for reliable connectivity
- Local support with responsive service and care
- Future-proof technology with AJAX wireless systems
How It Works: 3-Step Setup Process
Getting protected is simple. From choosing your kit to staying connected, our team handles everything — so seniors and families can focus on what matters.
Choose Your Kit
Select the Elder Kit Simple or Plus based on your needs. Not sure? Our team will guide you through the differences and recommend the right fit for your home and lifestyle.
We Install & Train
Our certified Melbourne technicians handle the full installation, AJAX app configuration, and on-site training — ensuring every senior feels confident operating their system from day one.
Stay Connected
Receive real-time alerts, monitor system status, and stay in touch with loved ones through the AJAX app. Your family gets instant notifications — wherever they are in the world.
The AJAX Hub 2 Plus Explained
The Hub 2 Plus is the brain of every Elder Kit. It manages all connected sensors, processes alerts, and keeps your family informed in real time — all without requiring any technical knowledge from the senior using it.
Wi-Fi Connection
Primary home network connection for fast, low-latency alert delivery to the AJAX app.
Dual SIM Backup
Two independent SIM slots ensure alerts still reach family even if the home internet goes down.
Ethernet Port
Wired LAN fallback for maximum stability in homes with unreliable Wi-Fi signals.
Triple Failover
Wi-Fi → Ethernet → Dual SIM. If one path fails, the hub switches automatically with zero interruption.
AJAX Hub 2 Plus
Central Control Unit — Both Kits
- Connectivity: Wi-Fi, Ethernet, Dual SIM (4G/3G/2G)
- Backup Power: Built-in battery keeps the system running during power outages
- AJAX App: Real-time alerts, arm/disarm status, and sensor activity for family members
- Encryption: Military-grade communication between hub and all sensors
- Capacity: Supports up to 100 devices — scalable as needs grow
- Tamper Protection: Alerts if the hub is physically interfered with
- Setup: Fully configured by our team — zero technical effort required from the senior
Fire & CO Detection: Fire Protect 2 Jeweller
Included in every Elder Kit, the Fire Protect 2 Jeweller provides continuous smoke and carbon monoxide monitoring — a critical layer of protection for seniors living independently at home.
Environmental threats are the silent risk most families overlook
Higher Risk
Older adults face greater risk in home fire situations due to reduced mobility and slower reaction times — making early detection critical
Act Fast
Fires can escalate rapidly. Every second counts — automatic alerts to family members mean help is on the way before the situation worsens
CO
Carbon monoxide is odourless and colourless — seniors are especially vulnerable and often unaware of exposure until it becomes a serious health concern
Smoke Detection
Detects both fast-flaming and slow-smouldering fires early, triggering instant alerts to the AJAX app so family members are notified the moment smoke is sensed — even if the senior is asleep.
Carbon Monoxide Monitoring
Continuously monitors CO levels from gas appliances, heaters, and blocked flues. Alerts are sent before dangerous concentrations build up — protecting seniors who may not notice symptoms.
Instant Family Notification
When triggered, the hub immediately pushes real-time alerts to all registered family members via the AJAX app — no monitoring subscription required for basic notifications.
Wireless & Maintenance-Free
Fully wireless with a long-life battery and tamper detection. No wiring, no annual sensor replacements — the hub monitors battery status and alerts you before it becomes an issue.
Many seniors sleep with bedroom doors closed, reducing their ability to hear a distant smoke alarm. The Fire Protect 2 Jeweller sends a direct alert to their phone and to family members simultaneously — ensuring someone always responds, no matter the time of day.
The AJAX Mobile App for Families
The AJAX app gives caregivers and family members complete visibility over their loved one’s safety — from anywhere in the world. Monitor system status, receive instant alerts, and manage the entire setup remotely without needing to be on-site.
Instant Push Notifications
Receive real-time alerts the moment a duress button is pressed, smoke is detected, or any sensor is triggered — directly to your phone.
Live System Status
See at a glance whether the system is armed, disarmed, or if any sensor is open or offline — updated in real time, 24/7.
Multiple Family Members
Add children, siblings, or carers as app users — everyone stays informed simultaneously when an alert is triggered.
Remote Arm & Disarm
Family members can arm or disarm the system remotely — useful when a senior forgets, or when a carer needs to grant access.
Live dashboard — always up to date
Available on iOS & AndroidLifeQuality Sensor — Environmental Monitoring for Seniors
The LifeQuality sensor continuously tracks the home environment, giving families real-time insight into conditions that directly affect elderly health, comfort, and safety.
Room Temperature
Seniors are highly sensitive to temperature extremes. Alerts notify family if the home becomes dangerously cold in winter or overheats in summer — both serious risks for older adults.
Air Humidity
Poor humidity levels worsen respiratory conditions common in older adults. Too dry causes breathing discomfort; too humid promotes mould growth — both tracked and flagged automatically.
CO₂ Levels
Elevated CO₂ in poorly ventilated rooms causes fatigue, confusion, and headaches — symptoms that can be mistaken for age-related decline. The sensor detects this before it becomes a health issue.
Noise Level
Unusual noise spikes can indicate a fall, a disturbance, or an emergency. Continuous noise monitoring adds a passive layer of awareness for families monitoring a senior living alone.
Reduced ability to self-regulate
Older adults are less able to detect temperature and air quality changes in their environment, making passive monitoring essential for their safety.
Chronic condition management
Conditions like asthma, COPD, and heart disease are directly aggravated by poor air quality and temperature extremes — early alerts allow families to act before a crisis develops.
Peace of mind for remote families
Family members living interstate or overseas can check environmental conditions in real time via the AJAX app — knowing the home is safe even when they can’t visit.
Proactive rather than reactive
Rather than waiting for a health emergency, the LifeQuality sensor flags deteriorating conditions early — giving families time to respond before the situation becomes critical.
LifeQuality Sensor
Live environmental readings
sent directly to the AJAX app
Is This System Right for My Parent?
Tick the scenarios that apply to your loved one. We’ll guide you toward the right kit based on your answers.
Professional Installation: What to Expect on the Day
No surprises, no disruption. Here is exactly what happens when our certified Melbourne technician arrives at your parent’s home.
Our technician arrives at the agreed time, introduces themselves to the senior and any family present, and takes a few minutes to understand the home layout and any specific concerns before touching anything.
- ID and certification shown on arrival
- Brief walkthrough of the home together
- Any questions answered before work begins
We discuss and agree on the best placement for every device — hub location for signal strength, duress button wear preference, smoke detector positioning, and camera angle if applicable. Nothing is mounted without approval.
- Hub placed for optimal Wi-Fi and SIM coverage
- Sensor positions agreed with the senior
- Camera angle reviewed for privacy (Plus kit)
All devices are cleanly installed — hub powered and connected, sensors mounted, fire detector fitted, and duress button paired. Everything is wireless so there is minimal disruption and no drilling through walls for cabling.
- Fully wireless — no cable runs through walls
- Minimal fixings, clean finish
- All devices tested immediately after mounting
We install and configure the AJAX app on every family member’s phone — adding each person as a user, setting notification preferences, and confirming that alerts are received correctly before we leave.
- App installed on all family phones
- Each user added and permissions set
- Test alert sent and confirmed on every device
We walk the senior and any family present through everything they need to know — how to wear the duress button, what the app shows, and what to expect if an alert fires. We keep it simple, clear, and unhurried.
- Senior shown how to use the duress button
- Family shown the app dashboard live
- Questions answered at a comfortable pace
The system is fully live before we leave. We do a final check of every device, confirm all family members are receiving notifications, and leave a contact number for any follow-up questions in the days after installation.
- Full system test completed on-site
- Contact details left for post-install support
- Senior and family confident before we depart
Frequently Asked Questions
Everything families and seniors commonly ask before choosing an Elder Kit.
Melbourne Suburbs We Cover
Professional Elder Kit installation and support across Melbourne and surrounding areas.
Don’t see your suburb? Contact us — we cover most of greater Melbourne and are happy to confirm availability for your area.
Protect Your Loved One Today
Book a free, no-obligation in-home assessment with our Melbourne team. We’ll recommend the right Elder Kit, answer every question, and provide a clear quote — with zero pressure.
Frequently Asked Questions (FAQ)
1. What makes AJAX Elder Kits suitable for seniors?
AJAX Elder Kits are designed with simplicity and reliability in mind. They include intuitive controls, a wearable duress button, and instant alert features to keep seniors safe without requiring complex technology use.
2. Can family members receive alerts from the duress button?
Yes, the AJAX app instantly notifies selected family members or caregivers when the duress button is pressed, ensuring a quick response during emergencies.
3. Is the system complicated to use for seniors?
Not at all. The system is installed and fully configured by professionals. Seniors only need to use the simple duress button or view notifications through an easy mobile app interface if desired.
4. What happens if Wi-Fi goes down?
AJAX systems use dual SIM backup in addition to Wi-Fi and Ethernet. Even if one connection fails, alerts and communication continue through mobile networks.
5. Can the kits be expanded with more sensors later?
Yes. AJAX Elder Kits are modular and scalable. You can add motion detectors, smoke alarms, cameras, and more at any time without complex rewiring.
6. Are the systems monitored 24/7?
While the AJAX system can send alerts directly to family, it can also be connected to 24/7 monitoring centers upon request for professional emergency response.
7. Does Sipko provide installation and training?
Yes. Sipko Security provides full professional installation and in-person training in Melbourne and surrounding suburbs to ensure seniors and families feel fully supported.