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Reolink CCTV FAQ – Everything Homeowners Need to Know
Clear answers to the most common Reolink CCTV questions, organised by topic to help you quickly understand installation, recording, app access, night vision, and long-term reliability.
Installation & Setup
1) How long does it take to install a Reolink CCTV system?
Most residential installations take 3–8 hours. Timing depends on the number of cameras, roof access, and whether the home is single or double storey.
2) Should I choose Reolink PoE or wireless cameras?
PoE cameras are more stable and allow 24/7 recording. Wireless or battery cameras are easier to install but depend on Wi-Fi and usually record only on motion.
3) Can Reolink use my existing Cat5 or Cat6 cabling?
Yes, existing network cables can often be reused if they are in good condition and correctly terminated. Each cable should be tested before installation.
4) Where should Reolink cameras be installed?
Cameras are best installed under the eaves, positioned to cover entry points, driveway, and side access while avoiding direct sunlight and reflections.
Recording & Storage
5) Do Reolink cameras record 24/7?
PoE cameras connected to an NVR can record continuously. Battery cameras usually record only when motion is detected to save power.
6) How much hard drive storage do I need?
Storage depends on camera resolution, number of cameras, and recording mode. Higher resolution and continuous recording require larger hard drives.
7) Can I view Reolink cameras on a monitor or TV?
Yes. Reolink NVRs support HDMI output, allowing live view and playback directly on a monitor or television.
App, Internet & Remote Access
8) Can I access my Reolink cameras remotely?
Yes. The Reolink mobile app allows live view and playback from anywhere using an internet connection.
9) Why does the Reolink app say “Camera Offline”?
This usually indicates a power or network issue, such as Wi-Fi dropouts, router changes, or a loose cable connection.
10) Do Reolink cameras work without internet?
Yes. Cameras can still record locally to the NVR or SD card. Internet is only required for remote viewing and notifications.
Night Vision & Motion Alerts
11) Do Reolink cameras work well at night?
Yes. Most models use infrared night vision, and some support colour night vision using built-in spotlights.
12) Why is night footage blurry or washed out?
This is commonly caused by infrared reflection from walls, eaves, spider webs, or dirt on the camera lens.
13) Why do I get false motion alerts?
Movement from trees, shadows, rain, or insects can trigger alerts. Adjusting motion zones and sensitivity reduces false notifications.
Reliability, Security & Support
14) Can I add more Reolink cameras later?
Yes, as long as your NVR has spare channels and your network can support additional cameras.
15) Is Reolink suitable for long-term use?
Reolink is suitable for residential homes. For commercial or high-risk sites, professional CCTV systems may be more reliable.
16) Can you fix or upgrade an existing Reolink system?
Yes. We can troubleshoot offline cameras, fix recording issues, improve app setup, and upgrade storage or camera layouts.
17) Is Reolink CCTV secure from hacking?
When configured correctly with strong passwords and updated firmware, Reolink systems are reasonably secure for residential use.
18) How much does Reolink CCTV installation cost in Melbourne?
Pricing depends on the number of cameras, home layout, and installation complexity. A site visit allows accurate quoting.
19) Do you provide after-installation support?
Yes. Ongoing support, troubleshooting, and maintenance are available to keep your CCTV system running reliably.
20) Is Reolink better than professional CCTV brands?
Reolink offers excellent value for homes. Professional brands may offer higher durability and advanced analytics for complex or commercial sites.