Home Akuvox Intercoms Akuvox R20BX5 SIP Video Door Phone with Five Buttons
5-Button Multi-Tenant + SIP + PoE

Akuvox R20BX5 SIP Video Door Phone with Five Buttons

SIP Video Door Phone | 5 Call Buttons with Name Plates | 2 MP Wide-Angle Camera | PoE | Two-Way Audio | IP65 Outdoor | RFID Reader | Dual Relay Control
$439.00 +GST Includes 3-year warranty & support. Free express shipping.
Price checked (public listings)
5 Programmable Call Buttons Direct calling to five separate units or departments with customizable name plates.
2MP Wide-Angle Camera 110°(H)/58°(V) field of view for clear visitor identification at building entrances.
PoE + IP65 Rated Single-cable Power over Ethernet installation with weatherproof aluminium housing.
SIP Protocol & RFID Standard SIP compatibility for VoIP systems plus RFID card reader for keyless entry.
Multi-tenant solution: The R20BX5 is specifically designed for apartment buildings, office suites, and commercial properties with up to five units. Its five-button interface eliminates complex menus, providing direct calling for visitors and streamlined access control with dual relay outputs for doors and gates.
Keywords: Akuvox R20BX5 · 5 button video door phone · SIP intercom · multi-tenant intercom · PoE door phone · RFID access control · outdoor intercom system

Product Overview

Complete Solution

The Akuvox R20BX5 is a professional-grade, multi-tenant SIP video door phone engineered for secure and intuitive access control at building entrances. Its robust aluminium housing and IP65 rating guarantee reliable outdoor performance, while the five clearly marked call buttons simplify visitor access for up to five separate apartments, offices, or departments. Equipped with a high-definition 2MP wide-angle camera and full-duplex audio with echo cancellation, it ensures clear identification and communication with visitors. Supporting Power over Ethernet (PoE) for single-cable simplicity, RFID for keyless entry, and dual relay outputs for controlling doors or gates, the R20BX5 delivers a comprehensive, future-proof solution for modern residential and commercial properties.

Technical Specifications

Complete Specs
Camera & Display
2MP wide-angle camera (110° H / 58° V). High-quality video for visitor identification.
Call Buttons
Five programmable call buttons with LED indicators and customizable name plates.
Power & Network
802.3af Power over Ethernet (PoE) or 12V DC. 10/100 Mbps Ethernet connection.
Protection Rating
IP65 weatherproof (dust and water resistant). Aluminium alloy housing.
Access Control
125kHz RFID card reader (EM4100). Dual relay outputs for door/gate control.
Audio & Protocol
Two-way audio with echo cancellation (G.711, G.726). Standard SIP (RFC 3261) protocol.
Operating Temp
-30°C to +60°C operating temperature. 10% – 95% humidity (non-condensing).
Installation & Dimensions
Surface mount installation. Dimensions: ~260 × 140 × 50 mm. Weight: ~1.2 kg.

Video Codec: H.264 / H.265 | Audio Codec: G.711, G.726 | Relay Output: 2x (Max. 30VDC 1A) | Input: 1x digital input | Power Consumption: ≤ 7W

Key Features & Benefits

Multi-Tenant Features
1 Five Direct Call Buttons
Eliminate complex menu navigation for visitors. Five dedicated, programmable buttons allow direct calling to specific tenants, streamlining access for multi-occupancy buildings.
2 SIP Protocol & ONVIF Compatibility
Seamlessly integrates into existing VoIP phone systems, SIP PBX, or third-party VMS using standard ONVIF profile S, offering exceptional flexibility for system design.
3 High-Definition 2MP Wide-Angle Camera
Features a 110° horizontal / 58° vertical viewing angle to capture clear video of visitors, packages, or the surrounding area, enhancing security and situational awareness.
4 Integrated RFID Card Reader
Enables convenient keyless entry for authorized residents or staff using 125kHz EM cards, supporting flexible access control methods alongside the call button system.

Ideal Application Scenarios

Applications
1 Apartment Buildings
Perfect for small to mid-size blocks with up to five units, providing direct unit calling without complex menus for visitors.
2 Office Suites & Co-working Spaces
Allows visitors to call different companies or departments directly from the main entrance, improving professional visitor management.
3 Commercial Multi-Tenant Properties
Supports flexible calling and access control for shared entrances with multiple occupants, retail spaces, or mixed-use buildings.
4 Gated Communities & Secure Entrances
Can be used at pedestrian gates to call individual homes or a security station, with dual relay control for gates and doors.

Request Your Free Multi-Tenant Quote

Fast response

Tell us about your building type, number of units, current access system, and preferred features. We’ll provide a customized quote for the Akuvox R20BX5 multi-tenant intercom system with professional installation.

Read FAQs
Note: The R20BX5 is particularly cost-effective for buildings with 3-5 units as it eliminates the need for a complex multi-tenant system while providing direct calling functionality.

Frequently Asked Questions

6 FAQs
Yes. As a standard SIP endpoint, the R20BX5 can register directly to most SIP-based VoIP PBX systems (like 3CX, FreePBX, etc.). This allows incoming calls from the door station to ring on any SIP device registered to the PBX, including desk phones, DECT phones, or softphones on PCs and smartphones.
To answer calls remotely on a smartphone, you need a SIP PBX server that supports mobile app connectivity. The door phone registers to the PBX, and the PBX extends the call to the official mobile app (e.g., 3CX App). The R20BX5 itself does not have a standalone app.
The buttons are programmed via the device’s web configuration interface. You assign a unique SIP extension number (or URI) to each button, corresponding to the tenant’s indoor monitor, SIP phone, or extension on the PBX.
Yes. The two independent relay outputs can be configured to control two different electric lock mechanisms, a door and a gate, or one lock and one auxiliary device like a light. Each relay can be triggered by different RFID cards or via calls from specific tenants.
No, the R20BX5 is an outdoor master station unit. It is designed to connect to and call compatible devices. For a complete system, you will need to pair it with SIP indoor video monitors (like the Akuvox R21H), standard SIP phones, or use it in conjunction with a PBX and smartphone apps.
It supports the most common 125kHz frequency cards (EM4100 format). Please verify card compatibility with your existing system if you plan to integrate.

Price & Market Reference

Market reference

Based on public listings: Akuvox R20BX5 SIP Video Door Phone with Five Buttons is priced at $439.00 +GST with a 3-year warranty & support and free express shipping. This represents excellent value for a five-button multi-tenant SIP intercom with PoE, RFID, and dual relay control, particularly for small to medium-sized residential and commercial properties.