24/7 AJAX Monitoring with Video Verification in Melbourne
AJAX Monitoring Tariffs in Melbourne
AJAX monitoring tariffs in Melbourne are designed to offer affordability and value.
Basic alarm monitoring includes unlimited alerts, operator verification, and emergency dispatch. For video verification via MotionCam, a premium option provides real-time video feeds, priority response, and integration with mobile apps for notifications.
- Basic monitoring — unlimited alerts, operator checks, coordinated dispatch.
- Premium (video verification) — MotionCam clips, faster handling, app notifications.
- Enterprise — multi-site monitoring and compliance reporting for businesses.
These tariffs suit various properties in Melbourne, from apartments in Fitzroy to warehouses in Dandenong. As a dedicated after-sales service, the focus remains on ongoing vigilance. All plans avoid lock-in contracts for flexibility.
The inclusion of advanced technology comes without hidden fees. Video verification helps reduce false dispatches, which can lead to costs from authorities under Melbourne’s regulations. Seasonal adjustments may apply, such as introductory offers for new subscribers.
Monitoring reliability for different budgets—without lock-ins or hidden fees.Schedule your free site visit now!
Call +61 406 432 691 or complete the form and we will contact you.

How MotionCam Video Verification Works: Reducing False Alarms
MotionCam serves as a key component in AJAX video verification, capturing images or short video clips when motion is detected.
It integrates with the AJAX hub, sending visual data to the monitoring center quickly. Upon a sensor trigger, MotionCam activates to take photos or a 10-second video, transmitted securely for operator review.
- In a false alarm example, a pet entering a restricted area might activate the system. With MotionCam, footage reveals the cause, allowing cancellation of alerts and avoiding fines from Victoria Police, which can reach $300 per incident in Melbourne.
- For a confirmed threat, such as an intruder, MotionCam provides clear evidence, leading to immediate notification and dispatch.
- The system’s 99% accuracy rate surpasses traditional methods, with infrared for low-light conditions common in Melbourne’s weather.
- It is pet-immune up to 20kg, reducing unnecessary triggers.
- Businesses benefit from integration with access controls to identify unauthorized entries.
As an after-sales enhancement, it adds verifiable proof for claims. This technology strengthens AJAX monitoring by addressing vulnerabilities effectively.
Faster verification, fewer false dispatches, stronger evidence—seamlessly integrated with AJAX.SLA for Response Times: Commitment to Rapid Action
Service Level Agreements outline response standards for alarm monitoring in Melbourne.
Alerts are acknowledged within 15 seconds, with MotionCam verification completed in under 60 seconds. Confirmed incidents lead to dispatch within 2 minutes, aiming for arrival in 10–15 minutes in metropolitan areas.
Trained operators receive alerts and apply AJAX protocols to validate the event type and priority.
Operators review secure images or a short clip to confirm cause. Average verification is 45 s.
On confirmation, dispatch is initiated within 2 minutes with simultaneous notifications to responders.
- Redundant centers with automatic failover sustain operations during network issues.
- High-priority alerts trigger simultaneous notifications to multiple responders.
- Businesses receive customised audit-ready reports; homeowners gain reliability during peak times.
This efficiency accounts for Melbourne’s traffic and density, with backups and trained teams ensuring continuity and compliance.
Tight SLAs, verifiable metrics, and resilient operations—execution that sets after-sales monitoring apart.Our Packages
Silver Basic Package
- 1 x HUB 4G + Ethernet
- 4 x Motion Protect
- 1 x Home Siren
- 1 x Street Siren
- 2 x Space Control Key Fobs
Gold Package
- 1 x HUB 4G + Ethernet
- 1 x Keypad
- 2 x Door Protect
- 4 x Motion Protect
- 1 x Motion Cam
- 1 x Home Siren
- 1 x Street Siren
- 2 x Space Control Key Fobs
Platinum Package
- 1 x HUB 4G + Ethernet
- 1 x Keypad
- 2 x Door Protect
- 2 x Motion Protect
- 2 x Motion Cam
- 2 x Motion Cam Outdoor
- 1 x Home Siren
- 1 x Street Siren
- 2 x Space Control Key Fobs
Meeting Insurers’ Requirements: Enhancing Coverage
Insurers in Melbourne often require verified systems for premium discounts.
AJAX monitoring with video verification aligns with demands from providers like AAMI, NRMA, and Allianz, offering visual confirmation to minimise false claims and potentially reduce premiums by up to 20%.
- Compliance: Service holds ASIAL certification and meets Australian standards.
- High-value assets: Video evidence differentiates incidents and helps avoid policy penalties tied to unverified dispatches under council rules.
- Commercial integration: Connects with fire and duress alarms to satisfy extended insurance requirements.
- Environmental risk: Sensors address leaks, temperature, and air quality—useful for areas like the Yarra Valley.
This alignment positions AJAX monitoring as a supportive element for insurance, adding verifiable proof while reducing unnecessary callouts.
Verified evidence, stronger compliance, and potential premium savings—built into your monitoring.
Benefits of 24/7 AJAX Monitoring for Melbourne Residents and Businesses

24/7 AJAX monitoring delivers round-the-clock protection in Melbourne with resilient backups and sync.
Failover power and LTE/IP keep systems online during storms, while verified evidence helps recover losses from theft and streamlines claims.
- Smart automation: lock/lighting actions on alarm; geofenced arming.
- Mobile access: view feeds and alerts remotely—ideal for travellers.
- Energy-efficient: low-power design supports sustainability.
- Deterrence: monitored setups correlate with up to 60% lower burglary risk in studies.
As an after-sales service, monitoring focuses on ongoing security without overlap—reliable, efficient, and always on.













