Security System Maintenance & Support for Homes in Melbourne

Why Regular Maintenance Matters for Your Security System

Homeowners in Melbourne

Maintenance, troubleshooting and repairs that keep your security ready

At Sipko Security, we look after the CCTV, alarm and intercom systems that protect your home so they continue to work the way you expect – day after day.

Who we help

Dedicated support for Melbourne homeowners

We maintain and repair CCTV, alarms and intercoms across Melbourne – even if another company installed them – so your existing system stays stable, simple to use and ready when you need it.

Aiphone zone

Aiphone intercom installation near Brighton

Within roughly 15 km of Brighton we install and upgrade Aiphone video intercoms, creating tidy, reliable entry control for doors and gates that matches your home’s layout and daily routines.

Why it matters

Regular maintenance prevents silent failures

Without routine servicing, cameras, sirens and handsets slowly lose quality, creating blind spots and weak protection – a risk made worse by Melbourne’s coastal air, moisture and dust.

Key benefits

Longer life, fewer breakdowns, smoother claims

We clean lenses, test sensors, inspect wiring and update software early, extending system life, reducing surprise repair bills and helping you stay aligned with insurance and safety requirements.

Schedule your free site visit now!

Call +61 406 432 691 or complete the form and we will contact you.

We maintain

Ongoing care for your CCTV, alarm and intercom systems

Security hardware is not “set and forget”. Our technicians look after the systems you already have in place, making sure they stay reliable, compliant and ready to protect your home when it matters.

CCTV

CCTV systems

We clean and re-aim cameras, check recording quality, test hard drives and apply firmware updates so your footage is sharp and ready to review. If an image goes dark or grainy, we trace the fault and restore the system before a real incident occurs.

Our team can also tidy up old, messy installations and optimise remote access so you can quickly see what is happening around your property from your phone or laptop.

CCTV surveillance service
Alarm

Alarm systems

We replace ageing batteries, test sirens and sensors, review zone layouts and update user codes so your alarm works smoothly for every member of the household. Regular maintenance helps reduce false alarms and makes it easier to arm the system with confidence.

If you have changed doors, windows or habits over time, we can reconfigure the system so it matches how you actually use the home today, not how it looked ten years ago.

Alarm system support
Intercom

Video intercoms

From crackling audio to gates that no longer buzz open, we diagnose and fix everyday intercom issues for houses, townhouses and apartment buildings. Our technicians test door stations, indoor handsets, power supplies and gate releases to make sure visitors can reach you without frustration.

We also help homeowners and owners corporations plan upgrades from outdated audio-only systems to modern video intercoms with clear images and smartphone apps – often using much of the existing cabling to keep disruption and cost under control.

Intercom maintenance
Security System Maintenance & Support for Homes in Melbourne

🔧 Flexible Maintenance Plans for Melbourne Homeowners

Maintenance plans

Flexible service plans for CCTV, alarms and intercoms

Choose a plan that matches your home and budget so your security system is serviced on a regular, predictable schedule.

Basic plan

Essential upkeep

Quarterly servicing

A light-touch option for homes that still want routine checks.

  • Quarterly inspections of key devices.
  • Lens cleaning and simple hardware checks.
  • Basic troubleshooting for common issues.
Standard plan

Proactive protection

Monthly / quarterly

A balanced choice for households that rely on their system every day.

  • Scheduled visits for full system checks.
  • Firmware and software updates where available.
  • Discounted labour on repair call-outs.
Premium plan

Maximum care and priority response

Monthly servicing

Ideal for high-value homes and coastal locations where uptime matters most.

  • Comprehensive monthly servicing across CCTV, alarms and intercoms.
  • Priority response for faults and urgent repairs.
  • Free replacement of select small parts as per your agreement.

Our plans consider Melbourne’s humidity and coastal salt exposure, and we also offer one-off maintenance visits if you prefer flexibility. Regular servicing boosts performance and gives you confidence that your system is ready when you need it.

 🚨 Troubleshooting Tips for Common Security System Issues

Basic troubleshooting

Simple checks homeowners can do before calling a technician

While professional maintenance is key, there are a few safe checks you can try yourself. These tips address common CCTV, alarm and intercom issues – anything more complex is best left to a licensed technician.

C
CCTV issues

Quick fixes for camera problems

Start with simple, non-invasive steps to restore image quality and signal.

  • Blurry footage: Gently clean camera lenses with a microfiber cloth and remove spider webs or branches blocking the view.
  • No signal: Check that power and video cables are firmly plugged in, then restart the DVR/NVR.
  • Poor night vision: Make sure infrared LEDs are not covered by dirt or cobwebs, and review night mode settings on the recorder.
A
Alarm problems

Everyday alarm troubleshooting

Many alarm issues come from batteries, sensors or simple programming errors.

  • False alarms: Check for loose or poorly mounted sensors, moving decorations or pets in detector zones; reduce sensitivity if available.
  • System not arming: Replace backup batteries and confirm the control panel and keypad both have power.
  • No sound: Inspect siren wiring or plug-in connections, then run a test alarm from the keypad.
I
Intercom faults

Basic checks for audio and door release

Intercom issues often relate to power, wiring or gate/door hardware.

  • No audio: Confirm the unit has power and inspect visible wiring for loose or disconnected terminals.
  • Door not unlocking: Test the lock or gate release separately and check that the intercom power supply is on.
  • Static noise: Look for loose conductors at the handset or door station and reduce interference from nearby electronics where possible.

These steps can resolve minor glitches, but persistent faults, damaged cabling or programming errors require professional attention. Sipko Security’s technicians can diagnose and repair issues quickly, helping you avoid further damage and keep your system running smoothly.

🔧 Expert Repair Services for CCTV, Alarms, and Intercoms

Repair services

Fast repairs for CCTV, alarms and intercoms

When basic checks are not enough, Sipko Security provides prompt repairs across Melbourne for major brands, including Aiphone intercom systems.

We begin with a diagnostic check, then provide clear options and pricing. Where parts are in stock, many jobs are completed within 24–48 hours.

📹

CCTV repairs & upgrades

Getting your cameras recording clearly again.

  • Cameras: Replacing damaged units or adjusting coverage.
  • Cabling: Fixing loose, cut or water-affected wiring.
  • DVR/NVR: Upgrading old recorders to modern models.
🚨

Alarm system repairs

Restoring reliable arming and alerts.

  • Sensors & zones: Fixing faulty detectors or misfires.
  • Panels & sirens: Repairing keypads, sirens and power issues.
  • Connectivity: Solving network or monitoring faults.
🎥

Intercom & Aiphone repairs

Ensuring doors, gates and audio/video all work together.

  • Audio / video: Repairing handsets, door stations and screens.
  • Locks: Fixing strikes and gate releases that do not open.
  • Power: Correcting supply and transformer problems.

For urgent failures we offer emergency repairs, helping you secure your home quickly with minimal disruption.

Expert Repair Services for CCTV, Alarms, and Intercoms

📞 Contact Sipko Security for Support and Inquiries

Security System Support in  Melbourne
Support & contact

Dedicated support for Melbourne homeowners

Our team is here to help with maintenance, troubleshooting, repairs and new installations – including professional Aiphone intercom installations within 15 km of Brighton.

Whether you are planning routine servicing or dealing with an urgent issue, we aim to respond quickly and keep communication clear and friendly.

Operating hours

Monday–Friday, 8:00 AM–6:00 PM

Contact form

🌐 For non-urgent enquiries, use our online form at sipkosecurity.com/contact .

Stay informed

📰 Subscribe to our newsletter for maintenance tips, security updates and occasional special offers.

At Sipko Security, we are committed to keeping your home safe with reliable, professional support – from the first call through to final sign-off.

We Help People In Solving House Security

Our works

What Our Clients Say

Frequently Asked Questions (FAQ)
1. What systems do you maintain and repair?
We look after residential CCTV, alarm and video intercom systems across Melbourne, including new installations and existing setups installed by other providers.
2. How often should my security system be serviced?
For most homes we recommend a full check at least once a year; coastal or high-use properties may benefit from more frequent servicing, such as twice a year or via a maintenance plan.
3. Do I need to be on a plan, or can I book a one-off visit?
You can choose either: many homeowners start with a one-off visit and later move to a Basic, Standard or Premium maintenance plan for scheduled servicing and priority support.
4. Do you work with Aiphone intercoms and other brands?
Yes. We install and maintain Aiphone systems within roughly 15 km of Brighton and service a wide range of other intercom, CCTV and alarm brands used in Melbourne homes.
5. What is usually included in a maintenance visit?
A standard visit includes visual inspections, lens cleaning, sensor and siren tests, basic wiring checks, and software or firmware updates where available, plus a brief report on any issues found.
6. Will my system be offline during maintenance or repairs?
Some tests require short interruptions, but we aim to keep downtime minimal and schedule the more disruptive steps at a time that suits your household.
7. What can I safely check before calling a technician?
You can gently clean camera lenses, confirm power to recorders, panels and intercoms, and look for loose plugs; if problems persist, it is safer to book a professional visit.
8. How quickly can you attend if something fails?
For most non-urgent call-outs we aim to attend within a few business days; for urgent security failures we offer faster, priority attendance where scheduling allows.
9. Do you provide reports for insurance or landlords?
Yes. On request we can provide a brief service or fault report summarising findings and repairs, which many insurers and landlords accept as evidence of maintenance.